your key to success in the specialty coffee industry

Customer Service for the Retail Coffee Bar

Available only on VHS

Bellissimo Media Productions

Next to your product, excellent service is your most important asset! Build sales and insure customer loyalty by teaching your employees the fundamentals of superior customer service. This exceptional video will illustrate the psychology, attitude, and mechanics of good customer service. It will teach the viewer how to suggestive sell, be perceptive to customer needs, and to deal with difficult customers in a positive way.

reviews:

Customer service is a lost art. If you don't treat your customers like guests, they'll spend their time-and money-elsewhere. This video is a must.
Bruce Mullins | Vice-president | Coffee Bean International
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